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Traditionally, alarms have relied on old PSTN or analogue copper phone lines to send signals to monitoring stations or to make calls to mobile phones. They can’t do this using VoIP or internet-based phones, so we have to look into other options:



Monitoring via the Internet

This requires an interface box to be installed between your alarm system and your router. Interface boxes need installing and a cable to be run to your router. If your router is not on a UPS, then a power cut or flick of a switch by an intruder disables your monitoring. This method is also susceptible to interference by unknowing persons unplugging the alarm from the router.


Cellular Monitoring

This requires a conversion box which converts your alarm’s signals into cellular signals and transmits them via your chosen cellular provider’s network to your monitoring station. This method was traditionally used as a ’back up’ to PSTN monitoring. The conversion box is expensive and you must remember to top up your SIM card.


Radio Monitoring


A radio monitoring unit can be powered directly by your alarm system and therefore will keep working in the event of a power loss. Our radio unit does not rely on your phone line, broadband or any other local third party devices to relay signals to our monitoring station, and it will continue to function in a power outage. This offers you the most peace of mind and reliability of any monitoring option.

We consider our radio monitoring to be suitable for high end, high-risk situations as well as where traditional phone lines are unavailable. There is a one-off set-up fee of $295+GST Includes the installation of our intelligent radio unit.

Our radio unit can also be set up as a dual path back up to PTSN monitoring when requested and it can be set up to ARM / DISARM your alarm using our free monitoring App.

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